Contact information
Contact Information
Last updated: September 11, 2026
If you have any questions about your order, digital products, payments, refunds, downloads, access issues, or our website, you can contact SYNAPSE LLC using the information below.
Company Information
SYNAPSE LLC
EIN: 98-1969487
8206 Louisiana Blvd NE Ste A 9377
Albuquerque, NM 87113
United States
Email: contact@synapseebbok.com
Phone: +1 (505) 888-8883
Website: synapseebbok.com
Customer Support
For questions regarding:
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Orders
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Digital product access
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Download issues
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Payment questions
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Refund requests
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Technical problems
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General enquiries
please contact us at:
Response Time
We aim to respond to all customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.
Messages received during weekends or public holidays will begin to be processed on the next business day.
Information to Include
To help us assist you efficiently, please include, where applicable:
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Your full name
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The email address used for your purchase
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Your order number
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The name of the product purchased
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A brief description of your question or issue
For technical problems, screenshots or other relevant information may also help us investigate the issue more efficiently.
Business and Legal Enquiries
For business enquiries, legal notices, or other correspondence, please use:
SYNAPSE LLC
8206 Louisiana Blvd NE Ste A 9377
Albuquerque, NM 87113
United States
Email: contact@synapseebbok.com
Phone: +1 (505) 888-8883
Privacy
Any personal information submitted when contacting us will be handled in accordance with our Privacy Policy.